Shipping and delivery

We are proud to provide international shipping services that are currently operating in most of the Gulf countries. Nothing means more to us than delivering great value and service to our customers. We will continue to grow to meet the needs of all our customers, and to provide a service that exceeds all expectations anywhere in the Gulf.

How do you ship packages?

The parcel will be shipped from our warehouse in China by ePacket or EMS, depending on the weight and size of the product.

Do you ship all over the Gulf?

Yes. We offer free shipping to most Gulf countries.

What about customs?

We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you agree that one or more packages may be shipped to you and may collect customs duties when they arrive in your country.

How long does the shipping process take?

The delivery period for orders ranges from nine to twenty days. Noting that some products need an additional 3 days.

Do you provide tracking information?

Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive the tracking information within 5 days, please Contact us .

My tracking says "No information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system . If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at info@alkhozamaa.com

Will my orders be sent in one package?

For logistical reasons, orders in the same purchase will sometimes be sent in separate packages, even if you've selected combined shipping.

If you have any other questions, please contact us at:

info@alkhozamaa.com

.we will do our best to help you.